Contact Us

These terms summarize how our store handles purchases, requests, and customer rights.

How to reach us

Contact us with questions approximately orders, delivery, returns, exchanges, payments, accessibility, or privacy. Include an order number when applicable, but do not send full payment-card details.

Customer service hours

Support is available Monday to Friday, 9:00 AM–5:00 PM local time. Urgent delivery concerns should include the tracking number and a concise description of the issue.

Contact details

Store: The Ordinary
Email: Support@Theordiuaryt.shop
Phone: (727) 239-0437
Postal address: 179 Michael St SW, Cedar Rapids, Iowa, 52404, United States